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For a limited time only, enjoy FREE STANDARD SHIPPING on orders over $50, valid within Canada except for the three territories: Northwest Territories, Nunavut, and Yukon. This promotion is not valid on clearance items and may not be combined with any other offers unless explicitly noted. The cost for shipping will automatically be deducted at checkout for all eligible orders.
For further details, please visit our Shipping Policy page.
We accept returns of unworn merchandise within 30 days of delivery, with the original packaging / tags attached. Shipping charges are not refundable. Returns will be refunded to the original method of payment. All clearance items, bodysuits, earrings, masks, mask filters, and items marked as final sale are not eligible for returns/exchanges.
Return in one of our retail stores: For your convenience, we accept online returns at Steve Madden stores (this excludes online exclusive and Apparel items which must be returned via mail). Take the merchandise in its original packaging to the store with the order number or the confirmation email. Click here to find a store near you.
BY MAIL: For returns by mail, sign in to your account, under Order Detail & Tracking click ‘View Order’ then click ‘Return Request’ next to the item(s) you wish to send back. There is a $6.95 plus tax per order return fee that covers restocking and postage back to the warehouse. Your return request must be made within 30 days of when your order was delivered, and we must receive the merchandise back at the warehouse within 15 days of when the authorization was issued.
Click here to view our full Return Policy.
Pull out Crown all the way until it stops (position '3’). The second hand will stop.
Rotate the Crown in either direction until desired time is obtained. Push Crown back in all the way (position ‘1’) to re-engage time keeping. Second hand will begin to move.
NOTE: Never pull the Crown when the watch is wet.
If your watch has a Date or a Day and Date Window, pull the Crown out to position ‘2’ and turn the Crown in both directions until the Date showing is the day before the desired Date. Pull out Crown all the way (position ‘3’) and turn the Crown to advance time. When midnight is reached, the Date will advance to the desired Date. Continue to turn the Crown until desired time is obtained. Push the Crown back in all the way until it stops (position ‘1’) to re-engage time keeping.
Press ‘D’ in any mode to illuminate the watch face. The backlight will remain lit for 3 seconds.
NOTE: Excessive use of the light will shorten battery life.
If your watch is water resistant, the watch is tested to be water resistant to 3-5 atmospheres (100-165 feet).
NOTE• Over time, the gaskets of the case may become worn and reduce the n'ater resistance of tfie •afc8. a trained specialist should change ttie gaskets and tfie 0-ring each time the battery is changed. To avoid any una'anted condensation, n'atches of all specifications (n'ater resistant or not) should not be exposed to extreme temperatures such as cold or heat.
Replace batteries when the watch becomes slow or does not operate, the readout darkens or does not appear or the backlight fails. Replace with same or equivalent.
Note: Battery change should be performed by a qualified technician who should also check the condition of the gaskets at the same time. BATTERIES ARE NOT COVERED UNDER WARRANTY.
Select styles feature an additional clasp that may be easily placed on or taken off the watch in order to better fit the watch to your wrist if needed. This is an additional extender, may be added or taken off with NO TOOL NEEDED. Simply snap it on or off as shown below.
1. Open clasp and slide through the opening in the extender (B).
2. To secure the extender, snap in place.
Turn over the watch to look for arrows on the underside of the links, showing you which way you need to push the pin out of the link. Use a pin remover tool to push out the “Hair Clip Pin” from the hole located on the side of the link. After the links are removed, simply follow these steps in reverse to re-assemble the bracelet.
1. Slide the clasp up or down the mesh strap to adjust the band for the size of your wrist. When the proper fit for your wrist has been obtained, align the back of the clasp with the corresponding groove in the mesh watch strap.
2. Press the slotted clasp back down to securely close it.
CHANGING THE STRAPS
To remove the Strap, place the watch face down on a soft, flat surface. Slide
the Strap Lever to the left and pull the Strap away from the watch.
TO INSERT THE NEW STRAP
Set Strap Pin into the Left Pin Groove. Slide the Strap Lever to the left.
Align the Strap so the Right Pin “clicks” into the Right Pin Groove when the
Lever is released.
Help your watch/jewelry retailer protect our environment by properly recycling the button cell battery in your watch. Professional jewelers and watch retailers are best equipped to replace the battery in your watch without damage to the watch case and movement inside. They have the specialized tools and experience to do the job right. Inexperienced people can scar the case and
damage the water resistant seal — voiding your warranty. It is important to recycle your watch battery in an environmentally safe way. Your professional watch/jewelry retailer is the best person to do this for you. These professionals collect used batteries and recycle them through licensed waste management companies.
Do our environment and your watch a favor. Ask your watch/jewelry professional to replace your battery when it expires.
If your watch requires cleaning, lubrication, battery changing, or needs a crystal replaced, Steve Madden Watch approved Service Centers are available in your area. These repair facilities use Steve Madden Watch parts and components to assure quality and future performance. Free estimates are available in advance, should you need servicing or repairs not covered under the warranty. Repairs covered
under the warranty may require proof of purchase, so retain the purchase receipt.
Please call (866) 631-0342 or email email@example.com for a listing of all approved and authorized stations and locations.
NOTE: YOUR WATCH CANNOT BE RETURNED TO THE PLACE OF PURCHASE.
Carefully pack your watch in a sturdy box (do not send in a gift box for same will not be returned) and mail to the nearest approved authorized service station.
Because of possible loss, we recommend that you insure your watch, return receipt requested, when using the mail. If you do not receive a receipt within a reasonable time, start a tracer through the originating post office. Never include a special watch band or any other article of personal value in your shipment.
This STEVE MADDEN Watch is warranted to you, the owner, for your lifetime against all defects in material or workmanship. This warranty does not apply to normal wear and tear or abuse and excludes batteries, case, strap, crystal, or bracelet. In the event of a defect or malfunction of the movement within this period it will be repaired or replaced, at our option, provided that it is returned prepaid with a check or money order for $9.95 to cover the cost of handling and return postage. (This is not a repair charge.) DO NOT SEND CASH. No additional charge will be made unless additional servicing is necessary for reasons beyond our control such as accident, misuse,neglect or replacement of parts not warranted is required such as case, crystal,strap, bracelet or batteries in which event a moderate charge will be made. The movement of any timepiece requires periodic cleaning/timing which is not a defect and, as such not warranted. After one year from the date of purchase each cleaning/timing will be performed as required without charging a fee in excess of the specified $9.95 handling charge. The above remedy is exclusive. STEVE MADDEN shall not be liable for any incidental or consequential damages. Should any other part of your watch require repair, please use our Service Center for quick and inexpensive repairs on your watch. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not allow limitations on how long an implies warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusions may not apply to you. In the event of a problem with warranty service or performance, you may be able to go to Small Claims Court, a State Court or a Federal Court.
*SPECIFICATIONS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE FOR PRODCT IMPROVEMENT, DESIGN MAY VARY DEPENDING ON THE MODEL.