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Gift Card Terms of Use
GIFT CARD TERMS OF USE
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING STEVE MADDEN CANADA GIFT CARDS. YOUR USE OF STEVE MADDEN CANADA GIFT CARDS CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THE FOLLOWING TERMS OF USE, THE STEVE MADDEN CANADA WEBSITE TERMS OF USE, AND THE COLLECTION AND USE OF YOUR INFORMATION AS SET FORTH IN OUR PRIVACY POLICY. IF YOU DO NOT ACCEPT THESE TERMS OF USE OR THE TERMS OF OUR PRIVACY POLICY, PLEASE DO NOT USE THE GIFT CARDS. PLEASE NOTE THAT THESE TERMS OF USE ARE GOVERNED BY THE LAWS OF THE PROVINCE OF QUÉBEC AND THE APPLICABLE LAWS OF CANADA. ANY DISPUTES SHALL BE BROUGHT BEFORE THE COMPETENT COURTS OF QUÉBEC, UNLESS OTHERWISE REQUIRED BY THE LAWS OF YOUR PROVINCE OR TERRITORY OF RESIDENCE. CERTAIN CONSUMER PROTECTION RIGHTS, INCLUDING THE RIGHT TO BRING A CLAIM BEFORE A COURT AND TO PARTICIPATE IN A CLASS ACTION, MAY NOT BE WAIVED. PLEASE REVIEW SECTION 9 REGARDING GOVERNING LAW AND DISPUTE RESOLUTION FOR COMPLETE DETAILS.
STEVE MADDEN CANADA GIFT CARDS TERMS OF USE AGREEMENT
By purchasing or using a Steve Madden Canada Gift Card, you agree to the following Terms and Conditions, which govern the issuance, purchase, retention, use and disposal of such gift cards.
1. Steve Madden Canda Gift Cards:
The term “Steve Madden Canada Gift Card” refers to an (1) electronic promise, (2) physical card, (3) gift certificate, (4) store credit card, (5) or other payment or stored-value device that is issued by SML Canada Acquisition Corp. and is: (i) redeemable at SML Canada Acquisition Corp. Canada stores, Steve Madden Canada Outlet stores and at stevemadden.ca; (ii) issued in a specified amount; (iii) purchased on a prepaid basis in exchange for full payment; and (iv) upon presentation, honored by SML Canada Acquisition Corp. for goods or services.
We offer Steve Madden Canada Gift Cards to make it easier for you to shop with us and to make your relationship with us more rewarding. The dollar value that you load onto your card is a prepayment for eligible goods and services. Steve Madden Canada Gift Cards can be issued up to a maximum value of $200.00 CAD and may be redeemed only towards the purchase of eligible goods and services sold by SML Canada Acquisition Corp. in Steve Madden Canada stores, Steve Madden Canada Outlet stores, and at stevemadden.ca. Eligible goods and services are subject to change, in the company’s sole discretion.
Steve Madden Canada Gift Cards may not be used or redeemed with certain promotional offers, may not be applied as payment on any account, and may not be used to purchase other Steve Madden Canada Gift Cards. The term Steve Madden Canada Gift Card does not include a gift card or similar stored-credit device issued by any merchant other than SML Canada Acquisition Corp. Steve Madden Canada Gift Cards are non-refundable, non-reloadable, cannot be increased in value, may not be resold or transferred for value, may not be returned or cancelled after purchase, and may not be redeemed for cash, except pursuant to the limited redemption provision set forth below.
After entering your Steve Madden Canada Gift Card during checkout, the balance will immediately be deducted from the order total. If your order total exceeds the amount on your gift card, you can pay the remainder using available payment methods based on whether you're shopping online or in-store (e.g., credit or debit card, PayPal, product voucher, additional gift card(s) or cash). Any remaining balance on a Steve Madden Canada Gift Card after a purchase can be used for future purchases.
Refunds for orders paid (in whole or in part) with a Steve Madden Canada Gift Card are applied to the Gift Card. If you return an order purchased with multiple Steve Madden Canada Gift Cards, the total dollar value will be refunded to the most recently purchased gift card. If you return a product purchased with multiple methods of payment, the refund is first applied to the credit or debit card or PayPal account, up to the original amount charged, and then to the gift card.
The value on your Steve Madden Canada Gift Card is not insured and does not earn interest.
Physical Gift Cards may only be redeemed at Steve Madden retail stores located in Canada. Digital Gift Cards can only be redeemed online at SteveMadden.ca. Digital Gift Cards will be emailed to the purchaser and can then be forwarded to a recipient. Please allow up to 24 hours to receive the confirmation email.
You can check the balance for Steve Madden Canada Gift Cards purchased in Steve Madden retail stores by calling 1-877-940-9480 or by visiting a Steve Madden Canada retail store.
2. Expiration Dates:
Steve Madden Canada Gift Cards do not expire. In accordance with applicable laws in Québec and other Canadian provinces, gift cards issued for a fixed amount remain valid until the full value is used.
3. Fees:
SML Canada Acquisition Corp. does not impose dormancy, inactivity, maintenance or service fees on Steve Madden Canada Gift Cards.
4. Redemption for Cash:
Steve Madden Canada Gift Cards are not redeemable for cash, except where required by law. In Québec and other Canadian provinces, gift cards issued for a fixed amount are non-refundable and non-redeemable for cash.
In the event a refund is granted under exceptional circumstances, SML Canada Acquisition Corp. may require personal information about the person who presents the Steve Madden Canada Gift Card for redemption or who will receive the refund, including but not limited to the person’s name, physical address, email address, telephone number and we may also ask to view your government-issued ID such as driver’s license. The personal information provided will be used only for the purpose for which it is collected, i.e., identification of the person who requests or will receive the refund, and processing of the refund.
5. Reloading the Gift Card:
Steve Madden Canada physical Gift Cards remain active until the balance is fully used and can be reloaded if the cardholder purchases additional value in store. Steve Madden Canada digital Gift Cards are not reloadable and may not be increased in value by the purchaser or the holder of the Steve Madden Gift Card.
6. Replacement:
Lost or stolen Steve Madden Canada Gift Cards are the responsibility of the holder, and will not be replaced by SML Canada Acquisition Corp. At SML Canada Acquisition Corp.’s discretion, inoperable gift cards with remaining value may be replaced when the gift card is presented in person at a Steve Madden Canada store by the gift card holder and the account is verified by SML Canada Acquisition Corp.
7. Fraud:
SML Canada Acquisition Corp. reserves the right to refuse, limit, or cancel the use of any Steve Madden Canada Gift Card and the balance associated therewith, if we reasonably believe that the use is unauthorized, fraudulent, otherwise unlawful, the result of a card mistakenly issued in an incorrect denomination, or the result of violation of these Terms and Conditions. SML Canada Acquisition Corp. does not accept, or recognize the validity of, Steve Madden Canada Gift Cards purchased from third-party sellers and re-sellers of pre-paid gift cards, and does not guarantee the legitimacy of any such cards. Such cards may be fraudulent, and may have been purchased from SML Canada Acquisition Corp. using stolen credit cards or credit card information.
If SML Canada Acquisition Corp. discovers that any Steve Madden Canada Gift Card or balance was sourced or derived from fraud or other unlawful means, or in the event of any violation of these Terms and Conditions, we may, in accordance with applicable laws, cancel, suspend, reject or hold any or all impacted Steve Madden Canada Gift Card(s) or orders, and retain any or all related funds or card balances. We will provide notice or explanation where required by applicable law and are not liable for such actions taken in good faith. Where permitted by law, we may use retained Steve Madden Canada Gift Card balances to help offset our liability to card companies, networks and issuers of lost or stolen credit and debit cards used to purchase or load Steve Madden Canada Gift Cards.
SML Canada Acquisition Corp. has no liability to you for any third-party fraud or unlawful activity involving a Steve Madden Canada Gift Card.
8. Cancellation:
SML Canada Acquisition Corp. reserves the right to cancel or deactivate any or all Steve Madden Canada Gift Cards if required by law, due to fraud or misuse, or in the event of program discontinuation. In the case of program discontinuation, we will refund or issue store credits equal to the balance on the cancelled card(s), less any amounts that you may owe us.
9. Governing Law, ARBITRATION and NO CLASS ACTIONS
These Terms and Conditions constitute an agreement between you and SML Canada Acquisition Corp. regarding your acquisition and use of Steve Madden Canada Gift Cards. All terms and conditions are applicable to the extent permitted by law. If any of these terms and conditions is deemed invalid, void or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability of any remaining terms and conditions.
Use of a Steve Madden Canada Gift Card or website constitutes acceptance of these terms and conditions. Your personal information will be treated in accordance with the Steve Madden Canada Privacy Policy.
We reserve the right to change these terms and conditions from time to time, without notice and in our sole discretion.
Should any dispute arise between SML Canada Acquisition Corp. and the purchaser or holder of a Steve Madden Canada Gift Card, the purchaser or holder agrees that such dispute will be resolved as described below.
(a) GOVERNING LAW. THESE TERMS AND THE INTERPRETATION OF THESE TERMS OF USE WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE PROVINCE OF QUÉBEC AND THE APPLICABLE LAWS OF CANADA, UNLESS OTHERWISE REQUIRED BY THE LAWS OF YOUR PROVINCE OR TERRITORY OF RESIDENCE. ANY LEGAL PROCEEDINGS MUST BE BROUGHT BEFORE THE COMPETENT COURTS OF YOUR PROVINCE OR TERRITORY.
(b) DISPUTE RESOLUTION. WHERE PERMITTED BY LAW, WE MAY OFFER TO RESOLVE DISPUTES THROUGH INFORMAL RESOLUTION OR OTHER MEANS, BUT YOU RETAIN THE RIGHT TO BRING CLAIMS BEFORE A COURT OF COMPETENT JURISDICTION, INCLUDING THROUGH CLASS PROCEEDINGS WHERE ALLOWED. THIS CLAUSE DOES NOT LIMIT ANY RIGHTS YOU MAY HAVE UNDER QUÉBEC'S CONSUMER PROTECTION ACT OR SIMILAR PROVINCIAL LEGISLATION.