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Free Shipping on order over $75 is valid within Canada except for the three territories; Northwest Territories, Nunavut, and Yukon. Please note this promotion may not be combined with any other offers unless explicitly noted.
Clearance items, shipping fees and sales tax are not counted towards the merchandise subtotal. Only one promotional code can be used per order. Free Shipping promotion may not be combined with any other offers unless explicitly noted.
For further details, please visit our Shipping Policy page.
For your convenience, we accept online returns at Steve Madden stores. We gladly accept returns of unworn merchandise within 30 days of delivery. All handbags and accessories must have original tags attached. Take the merchandise in its original packaging and the packing slip from the shipping carton to the store. Click here to find a store near you. Returns will be refunded to the original method of payment or as store credit.
Steve Madden will gladly authorize returns of UNWORN Merchandise within 30 days of receipt of your order. Please sign into your account, under Order Detail & Tracking click ‘View Order’ then click ‘Return Request’ next to the item you wish to send back.
Shipping charges are not refundable and there is a $6.95 plus tax per order return fee that covers restocking and postage back to the warehouse. Returns will be refunded in the original method of payment. Your return request must be made within 30 days of when your order was delivered and we must receive the merchandise back at the warehouse within 15 days of when the authorization was issued.
Clearance Items and Earrings may not be returned or exchanged. All purchases are final on Clearance items and Earrings.
Click here to view our full Return Policy
Make sure you are standing, wearing the socks or stockings you will wear with your new shoes. Then convert the measurement to your shoe size using the following charts:
Measuring from home is as easy as knowing what size you currently wear and reading below.
Steve Madden women's styles start at size 5, however MOST start at size 5½ . Most styles are available in half sizes from 5½ to 10, and many are available in size 11. We do not offer size 10½. Steve Madden women's slippers and some casual styles are available in whole sizes only from 5 to 11. If you wear a half size and only whole sizes are available, we recommend ordering the next size up unless otherwise noted. All styles are available in standard width B only.
Steve Madden men's styles start at size 7, however MOST start at size 8. Most styles are available in half sizes from 8 to 11, and whole sizes 12 and 13. Some casuals are available in whole sizes 14 and 15 as well. Many Steve Madden men's styles are available in whole sizes only from 7 to 13. If you wear a half size and only whole sizes are available, we recommend ordering the next size up unless otherwise noted. All styles are available in standard width D only.
Steven by Steve Madden styles start at size 5½, however MOST start at size 6. Most styles are available in half sizes from 6 to 10. Some Steven casuals are available in whole sizes only from 6 to 10. If you wear a half size and only whole sizes are available, we recommend ordering the next size up unless otherwise noted. All styles are available in standard width B only.
Although we strive to provide consistent sizing across product lines, some styles may run smaller or larger than our regular sizing.