Curbside Pickup Information – Steve Madden Canada

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SHIPPING:

For a limited time only, enjoy FREE STANDARD SHIPPING on orders over $50, valid within Canada except for the three territories: Northwest Territories, Nunavut, and Yukon. This promotion is not valid on clearance items and may not be combined with any other offers unless explicitly noted. The cost for shipping will automatically be deducted at checkout for all eligible orders.

For further details, please visit our Shipping Policy page.

RETURNS:

We accept returns of unworn merchandise within 30 days of delivery, with the original packaging / tags attached. Shipping charges are not refundable. Returns will be refunded to the original method of payment. All clearance items, bodysuits, earrings, masks, mask filters, and items marked as final sale are not eligible for returns/exchanges.

Return in one of our retail stores: For your convenience, we accept online returns at Steve Madden stores (this excludes online exclusive and Apparel items which must be returned via mail). Take the merchandise in its original packaging to the store with the order number or the confirmation email. Click here to find a store near you.

BY MAIL: For returns by mail, sign in to your account, under Order Detail & Tracking click ‘View Order’ then click ‘Return Request’ next to the item(s) you wish to send back. There is a $6.95 plus tax per order return fee that covers restocking and postage back to the warehouse. Your return request must be made within 30 days of when your order was delivered, and we must receive the merchandise back at the warehouse within 15 days of when the authorization was issued.

Click here to view our full Return Policy.

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CURBSIDE PICKUP AVAILABLE AT THE FOLLOWING STORES!

GREATER TORONTO AREA

TORONTO PREMIUM OUTLET

13850 Steeles Avenue West Unit 1210

Toronto, Ontario L7G 0J1

Hours of Operation: Monday-Sunday: 9:30am-9pm

Tel.: 905-636-1840

Phone orders only, Credit Card orders only

Pick-up location: Parking Lot A09 (off of Steeles Entrance)


SQUARE ONE SHOPPING CENTER

100 City Centre Drive

Mississauga, Ontario L5B 2C9

Tel.: 905-277-8160

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Pick-up location: Entrance #8 (Simon’s/Sportchek)


FAIRVIEW MALL

1800 Sheppard Avenue

Toronto, Ontario M2J 5A7

Tel.: 416-490-6446

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Pick-up location: Entrance #4 (St. Louis Restaurant Entrance)


TORONTO EATON CENTER

220 Yonge Street

Toronto, Ontario M5B 2H1

Tel.: 647-351-7463

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Pedestrian pick-up location: Yonge St. Mall Entrance (between Nordstrom & Roots)

Vehicle pick-up location: Yonge St Parkade; Parking Level 1


SHOO TORONTO EATON CENTER

220 Yonge Street

Toronto, Ontario M5B 2H1

Tel.: 416-977-5252

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Pedestrian pick-up location: James Street (Entrance in between Aritizia and Pink Level 2)

Vehicle pick-up location: Bay and Dundas Parkade; Parking Level 1


SCARBOROUGH TOWN CENTER

300 Borough Drive

Scarborough, Ontario M1P 4P5

Tel.: 416-296-7463

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Pick-up location: Entrance #2 (Moxie’s Restaurant Entrance)


YORKDALE SHOPPING MALL

3401 Dufferin Street

Toronto, Ontario M6A 2T9

Tel.: 416-782-7463 or 416-782-2577

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Pick-up location: BLUE LOT A2


SHERWAY GARDENS

25 The West Mall

Toronto, Ontario M9C 1B8

Tel.: 416-620-5050

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Pick-up location: Zone 3- HBC Level #3 Parking Deck


VAUGHAN MILLS

1 Bass Pro Mills Drive

Concord, Ontario L4K 5W4

Tel.: (905) 760-8280

Hours of Operation: Monday-Saturday: 11am-7pm, Sunday: 11am-6pm

Phone orders only, Credit Card orders only

Pick-up location: Entrance #4



OTTAWA

Bayshore Shopping Centre

100 Bayshore Drive

Ottawa, Ontario K2B 8C1

Tel.: 613-721-7463

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Pick-up location: Entrance #5, Located in the south lot (near HomeSense)


Rideau Centre

50 Rideau Street

Ottawa, Ontario K1N 9J7

Tel.: 613-241-6060

Hours of Operation: Monday-Friday: 10am-6pm, Saturday-Sunday: Closed

Phone orders only, Credit Card orders only

Curbside pick-up location: Green Parkade (P1)

In mall pick-up location: Level 1 Centre Court



QUEBEC

Carrefour Laval Shopping Center

3035 Boulevard le Carrefour

Laval, Quebec H7T 1C8

Tel.: 450-688-2505

Pick-up location: Entrance T-1


Les Promenades St-Bruno Shopping Center

270 Boulevard des Promenades

St-Bruno-de-Montarville, QC J3V 5K4

Tel.: 450-653-7463

Pick-up location: Entrance 5


Montreal – Peel St.

1021 Sainte-Catherine Ouest

Montreal, Quebec H3B 1H1

Tel.: 514-282-8668

Pick-up location: Store Entrance


Montreal – Eaton Center

705, Ste-Catherine Ouest

Montreal, QC H3B 4G5

Tel.: 514-844-0377

Pick-up location: Main Entrance



ALBERTA

Chinook Center

6455 Macleod Trail SW

Calgary, AB T2H 0K8

Tel.: 403-2626454

Pick-up location: Entrance # 5 (East Main Doors)


Market Mall

3625 Shaganappi Trail NW

Calgary, AB T3A 0E2

Tel.: 403-247-7449

Pick-up location: South Entrance (Main Doors)


West Edmonton Mall

8882 170 Street

Edmonton, AB T5T 4M2

Tel.: 780-489-7463

Pick-up location: Entrance # 50 (by the Waterpark Doors)



BRITISH COLUMBIA

Metrotown Shopping Center

4820 Kingsway

Burnaby, BC V5H 4P1

Tel.: 604-433-4820

Pick-up location: Kingsway St (entrance beside Coast Capital)


Richmond Center

6551 No.3 Road

Richmond, BC V6Y 2B6

Tel.: 604-244-7463

Pick-up location: Entrance #2 (Parking where White spot and Cactus club is located)


Vancouver – Robson St.

1137 Robson Street

Vancouver, BC V6E 1 B5

Tel.: 604-915-7463

Pick-up location: 1133 Robson Fashion Parking (in Back Alley)


Pacific Center

701 West Georgia St.

Vancouver, BC V7Y 1G5

Tel.: 604-662-7331

Pick-up location: In front of TD Tower on Georgia (at the corner of Georgia and Howe)


Guildford Mall

10355 152 Street

Surrey, BC V3R 7C1

Tel.: 604-498-1197

Pick-up location: Entrance #10 (Aritzia entrance, next to Milestones)



MANITOBA

Polo Park Shopping Center

1485 Portage Ave.

Winnipeg, MB R3G 0W4

Tel.: 204-775-0260

Pick-up location: Zone 1 (South Entrance in front of Sport Check)



GRANDE RÉGION DE TORONTO

Toronto Premium Outlet

13850 Steeles Avenue West Unit 1210

Toronto, Ontario L7G 0J1

Numéro du magasin: 905-636-1840

Commandes par téléphone seulement, carte de crédit seulement

Endroit de ramassage: Stationnement A09 (Entrée sur)


SQUARE ONE SHOPPING CENTER

100 City Centre Drive

Mississauga, Ontario L5B 2C9

Numéro du magasin: 905-277-8160

Commandes par téléphone seulement, carte de crédit seulement

Endroit de ramassage: Entrée #8 (Simon’s/Sportchek)


FAIRVIEW MALL

1800 Sheppard Avenue

Toronto, Ontario M2J 5A7

Numéro du magasin: 416-490-6446

Commandes par téléphone seulement, carte de crédit seulement

Endroit de ramassage: Entrée #4 (St. Louis Restaurant Entrée)


TORONTO EATON CENTER

220 Yonge Street

Toronto, Ontario M5B 2H1

Numéro du magasin: 647-351-7463

Commandes par téléphone seulement, carte de crédit seulement

Cueillette à pied: Rue James (Entrée entre Aritzia et Pink Niveau 2)

Ramassage à la voiture: Stationnement Yonge St; Niveau 1


SHOO TORONTO EATON CENTER

220 Yonge Street

Toronto, Ontario M5B 2H1

Numéro du magasin: 416-977-5252

Commandes par téléphone seulement, carte de crédit seulement

Cueillette à pied: Rue James (Entrée entre Aritzia et Pink Niveau 2)

Ramassage à la voiture: Stationnement Bay et Dundas; Niveau 1


SCARBOROUGH TOWN CENTER

300 Borough Drive

Scarborough, Ontario M1P 4P5

Numéro du magasin: 416-296-7463

Commandes par téléphone seulement, carte de crédit seulement

Endroit de ramassage: Entrée #2 (Entrée Moxie’s Restaurant)


YORKDALE SHOPPING MALL

3401 Dufferin Street

Toronto, Ontario M6A 2T9

Numéro du magasin: 416-782-7463 or 416-782-2577

Commandes par téléphone seulement, carte de crédit seulement

Endroit de ramassage: Stationnement Bleu A2


SHERWAY GARDENS

25 The West Mall

Toronto, Ontario M9C 1B8

Numéro du magasin: 416-620-5050

Commandes par téléphone seulement, carte de crédit seulement

Endroit de ramassage: Zone -3 – Niveau HBC Stationnement #3


VAUGHAN MILLS

1 Bass Pro Mills Drive

Concord, Ontario L4K 5W4

Numéro du magasin: (905) 760-8280

Commandes par téléphone seulement, carte de crédit seulement

Endroit de ramassage: Entrée #4



OTTAWA

Bayshore Shopping Centre

100 Bayshore Drive

Ottawa, Ontario K2B 8C1

Numéro du magasin: 613-721-7463

Commandes par téléphone seulement, carte de crédit seulement

Endroit de ramassage: Entrée #5, situé dans le stationnement sud (proche de HomeSense)


Rideau Centre

50 Rideau Street

Ottawa, Ontario K1N 9J7

Numéro du magasin: 613-241-6060

Commandes par téléphone seulement, carte de crédit seulement

Curbside pick-up location: Parkade Vert (P1)

Cueillette au centre commercial: Niveau 1 cours centrale *actuellement non disponible, le centre commercial est temporairement fermé *



QUEBEC

Carrefour Laval Shopping Center

3035 Boulevard le Carrefour

Laval, Quebec H7T 1C8

Numéro du magasin: 450-688-2505

Endroit de ramassage: Entrée T-1


Les Promenades St-Bruno Shopping Center

270 Boulevard des Promenades

St-Bruno-de-Montarville, QC J3V 5K4

Numéro du magasin: 450-653-7463

Endroit de ramassage: Entrée 5


Montreal – Peel St.

1021 Sainte-Catherine Ouest

Montreal, Quebec H3B 1H1

Numéro du magasin: 514-282-8668

Endroit de ramassage: Entrée du magasin


Montreal – Eaton Center

705, Ste-Catherine Ouest

Montreal, QC H3B 4G5

Tel.: 514-844-0377

Pick-up location: Main Entrance



ALBERTA

Chinook Center

6455 Macleod Trail SW

Calgary, AB T2H 0K8

Tel.: 403-2626454

Pick-up location: Entrance # 5 (East Main Doors)


Market Mall

3625 Shaganappi Trail NW

Calgary, AB T3A 0E2

Tel.: 403-247-7449

Pick-up location: South Entrance (Main Doors)


West Edmonton Mall

8882 170 Street

Edmonton, AB T5T 4M2

Tel.: 780-489-7463

Pick-up location: Entrance # 50 (by the Waterpark Doors)



BRITISH COLUMBIA

Metrotown Shopping Center

4820 Kingsway

Burnaby, BC V5H 4P1

Tel.: 604-433-4820

Pick-up location: Kingsway St (entrance beside Coast Capital)


Richmond Center

6551 No.3 Road

Richmond, BC V6Y 2B6

Tel.: 604-244-7463

Pick-up location: Entrance #2 (Parking where White spot and Cactus club is located)


Vancouver – Robson St.

1137 Robson Street

Vancouver, BC V6E 1 B5

Tel.: 604-915-7463

Pick-up location: 1133 Robson Fashion Parking (in Back Alley)


Pacific Center

701 West Georgia St.

Vancouver, BC V7Y 1G5

Tel.: 604-662-7331

Pick-up location: In front of TD Tower on Georgia (at the corner of Georgia and Howe)


Guildford Mall

10355 152 Street

Surrey, BC V3R 7C1

Tel.: 604-498-1197

Pick-up location: Entrance #10 (Aritzia entrance, next to Milestones)



MANITOBA

Polo Park Shopping Center

1485 Portage Ave.

Winnipeg, MB R3G 0W4

Tel.: 204-775-0260

Pick-up location: Zone 1 (South Entrance in front of Sport Check)



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